# How do I turn off the sound when Rescue time starts?

**URL:** <https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707>\
**Category:** Support & Feedback\
**Created:** [June 2, 2023, 10:37am UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707 "2023-06-02T10:37:27Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![alex\_trost](https://avatars.discourse-cdn.com/v4/letter/a/e480ec/32.png) [@alex\_trost](https://community.rescuetime.com/u/alex_trost)\
**Post date:** [June 2, 2023, 10:37am UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/1 "2023-06-02T10:37:28Z")

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Rescue time starts when my Windows PC boots up, and it’s the only app that plays its own little chime on bootup. I have UI sounds set to off, so I’m not sure why that’s not included in that category.

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**Author:** ![Ciao](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/ciao/32/8_2.png) [@Ciao](https://community.rescuetime.com/u/Ciao)\
**Post date:** [June 2, 2023, 9:30pm UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/2 "2023-06-02T21:30:47Z")

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Hi @alex_trost, could you also disable sounds in your system settings? We share details on [how to do this here](https://newrescuetime.helpscoutdocs.com/article/352-allowing-notifications-and-sounds-from-rescuetime).

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**Author:** ![linlenae](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@linlenae](https://community.rescuetime.com/u/linlenae)\
**Post date:** [August 21, 2023, 11:34pm UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/4 "2023-08-21T23:34:24Z")

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For others with this issue, the “UI Sounds on” checkmark doesn’t seem to do anything on any of my Windows 11 machines, so after it’s made a sound and shows up in your Settings\>System\>Sound\>Volume mixer, just Mute the App (RescueTime Assistant) entirely there and even if you close and reopen or restart, it should stay muted. This way you can have any notifications you want on or off but not get that chime.

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**Author:** ![Ciao](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/ciao/32/8_2.png) [@Ciao](https://community.rescuetime.com/u/Ciao)\
**Post date:** [August 22, 2023, 10:50pm UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/5 "2023-08-22T22:50:39Z")

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Hi @linlenae and @alex_trost, please try disabling this option in Windows. Go to the Start Menu \< Settings \< System \< Notifications & Actions \< Scroll down to RescueTime and click on it \< toggle off “Play a sound when a notification arrives”

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/rescuetime/original/1X/6bcf83e07ec3d226eb9c22a3646a7307ef77c765.png)

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**Author:** ![joshvickerson](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/joshvickerson/32/310_2.png) [@joshvickerson](https://community.rescuetime.com/u/joshvickerson)\
**Post date:** [January 6, 2024, 6:09pm UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/6 "2024-01-06T18:09:29Z")

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I am also hearing the sound play when RescueTime starts up (Windows 11), despite having the UI sounds disabled. I also hear the sound when Notifications for RescueTime are turned off completely, so the suggested workaround here doesn’t work for me.

Any other suggestions?

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**Author:** ![b.white](https://avatars.discourse-cdn.com/v4/letter/b/858c86/32.png) [@b.white](https://community.rescuetime.com/u/b.white)\
**Post date:** [January 10, 2024, 10:07am UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/7 "2024-01-10T10:07:18Z")

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I’m facing the same issue. UI sounds disabled _should_ disable sounds. How come it’s not working?

Related issue, I sincerely don’t need it to pop-up as well. This is really bothering. Why doesn’t it open in the background like any other application ? (be it Microsoft Teams or whatever)

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**Author:** ![Ciao](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/ciao/32/8_2.png) [@Ciao](https://community.rescuetime.com/u/Ciao)\
**Post date:** [January 12, 2024, 9:09pm UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/8 "2024-01-12T21:09:04Z")

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Hi @joshvickerson! I think I found your account so I’ll reach out to you directly and we can figure this out together 🤞

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**Author:** ![Ciao](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/ciao/32/8_2.png) [@Ciao](https://community.rescuetime.com/u/Ciao)\
**Post date:** [January 12, 2024, 9:10pm UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/9 "2024-01-12T21:10:13Z")

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Hi @b.white, could you please reach out to us via [help@rescuetime.com](mailto:help@rescuetime.com) so we can take a look at your account?

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**Author:** ![simon\_jassak](https://avatars.discourse-cdn.com/v4/letter/s/aeb1de/32.png) [@simon\_jassak](https://community.rescuetime.com/u/simon_jassak)\
**Post date:** [June 11, 2024, 6:40pm UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/11 "2024-06-11T18:40:25Z")

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> [@simon\_jassak](#):
>
> Same issue here please help

Same issue here please help

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**Author:** ![Ciao](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/ciao/32/8_2.png) [@Ciao](https://community.rescuetime.com/u/Ciao)\
**Post date:** [July 3, 2024, 10:55pm UTC](https://community.rescuetime.com/t/how-do-i-turn-off-the-sound-when-rescue-time-starts/707/12 "2024-07-03T22:55:08Z")

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Hi @simon_jassak @b.white @linlenae @alex_trost we recently soft launched a new update that should fix this sound issue. Please update to the latest version on your download page.