# What's with the new sudden unannounced changes?

**URL:** <https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126>\
**Category:** Support & Feedback\
**Created:** [March 18, 2022, 1:37am UTC](https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126 "2022-03-18T01:37:58Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![kartik](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/kartik/32/73_2.png) [@kartik](https://community.rescuetime.com/u/kartik)\
**Post date:** [March 18, 2022, 1:37am UTC](https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126/1 "2022-03-18T01:37:58Z")

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I have been a paid user for several years. Earlier this week or so, the macos app updated for me and is showing a completely different interface. When I click on the 'Overview" button, I am shown the following error:

 ![Screen Shot 2022-03-17 at 8.34.22 PM](https://canada1.discourse-cdn.com/flex036/uploads/rescuetime/original/1X/4f312616ef7d92730e3f95b37348528d60e39507.png)

but other features seem to be working.

What is RT X? When was all of this change announced?

And for the life of me, I can’t figure out why my slack status each evening changes to:

![Screen Shot 2022-03-17 at 8.36.55 PM](https://canada1.discourse-cdn.com/flex036/uploads/rescuetime/original/1X/0d289a138ab56e6cb0c5562e5739f17c092f1cf3.png)

where is the setting to control/configure this? I did not set this up.

This is all unexpected and quite frustrating.

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**Author:** ![erin\_rescuetime](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/erin_rescuetime/32/58_2.png) [@erin\_rescuetime](https://community.rescuetime.com/u/erin_rescuetime)\
**Post date:** [March 18, 2022, 2:26pm UTC](https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126/2 "2022-03-18T14:26:54Z")

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It looks like you’ve got a few different computers running two different versions of RT. Would you mind sending us a message at [help@rescuetime.com](mailto:help@rescuetime.com) so we can get this straightened out?

I like your avatar, btw!

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**Author:** ![kartik](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/kartik/32/73_2.png) [@kartik](https://community.rescuetime.com/u/kartik)\
**Post date:** [March 18, 2022, 2:43pm UTC](https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126/3 "2022-03-18T14:43:34Z")

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Yes, I do have several devices and computers running RT that too on multiple operating systems.

I will email help.

Can you share link to a blog page or announcement about these changes though?

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**Author:** ![Ciao](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/ciao/32/8_2.png) [@Ciao](https://community.rescuetime.com/u/Ciao)\
**Post date:** [March 18, 2022, 8:50pm UTC](https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126/4 "2022-03-18T20:50:52Z")

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Hi @kartik! Sure thing, here are some materials.

[Where is the data-driven version of RescueTime?](https://newrescuetime.helpscoutdocs.com/article/298-where-is-the-data-driven-version-of-rescuetime)

[Two Versions](https://newrescuetime.helpscoutdocs.com/article/366-two-versions)

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<div class="post-metadata">

**Author:** ![kartik](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/kartik/32/73_2.png) [@kartik](https://community.rescuetime.com/u/kartik)\
**Post date:** [March 18, 2022, 9:20pm UTC](https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126/5 "2022-03-18T21:20:56Z")

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Ah, this sheds a lot of light on the changes, except I was not ever made aware of them.

So it seems like the problem with my account is that my macOS client has somehow switched to the new RTX, but my account is still on the classic version.

I see this must have happened after this Pull Request for homebrew:

> <https://github.com/Homebrew/homebrew-cask/pull/120282>
>
> See https://github.com/Homebrew/homebrew-cask/pull/119932#issuecomment-106320614…2

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<div class="post-metadata">

**Author:** ![Ciao](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/ciao/32/8_2.png) [@Ciao](https://community.rescuetime.com/u/Ciao)\
**Post date:** [March 18, 2022, 9:31pm UTC](https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126/6 "2022-03-18T21:31:43Z")

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Hi @kartik! RescueTime is not affiliated with that cask. Updates/downloads need to be done through [rescuetime.com](http://rescuetime.com). Let me find your email and send you next steps on how to fix this.

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**Author:** ![kartik](https://yyz2.discourse-cdn.com/flex036/user_avatar/community.rescuetime.com/kartik/32/73_2.png) [@kartik](https://community.rescuetime.com/u/kartik)\
**Post date:** [March 18, 2022, 9:33pm UTC](https://community.rescuetime.com/t/whats-with-the-new-sudden-unannounced-changes/126/7 "2022-03-18T21:33:51Z")

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It’s alright, I already fixed it at my end.

For anyone else facing the same problem, the idea is to 1) uninstall rescuetime using brew:

```auto
$ brew uninstall rescuetime

```

and 2) reinstall using the official download directly.
