Activities Not Showing Correctly on Multi-Device Setup

Support & Feedback
1

I am a new user to the RescueTime ecosystem and I have seen something that does not make sense to me. I noticed when I go over my metrics on the computer, it shows a very low and highly inaccurate focus time and activities; however, when I look at it from my mobile app, it appears that the hours and activities are correct.

I do use multiple devices and have RescueTime installed on all devices (1 Android phone, 1 Apple iPhone, 1 laptop (Windows), and 1 PC (Windows)). Is there any reason why the display shows different metrics depending on which device I look at?

2

Welcome!

I think we need to take a closer look at what’s happening, so I suggest you send a message (including your RescueTime email address) to help@rescuetime.com.