Multiple users are reporting an issue syncing activity since November 7th, at roughly 3pm EST.
Multiple operating systems are being reported.
I’ve tried reinstalling multiple times and tried on different devices, all with the same results.
Link to some recent posts in the bug thread: Got bugs? Leave them here - #191 by coryl
Can someone from RescueTime please look into this or advise?
Some additional details from the debug screen:
Current Status: unknown error, contact admin
Last Successful Send: Invalid Time (23:59:59)
Same here. Current Status temporarily went back to normal after I restarted the app, but the sync problem remains, and the error reappears eventually.
Yep - same problem here - I assume that are aware of the problem - but it would be nice if someon acknowlded there was a issue.
Yup. Same here. The app is working and registering inputs, but they’re not being sent to the server since the 7th at 23:59.
Same issue for me - same issues as above
I have the same issue. None of my three macs have logged any time even though I used some of them during the weekend. Last activity logged was on Friday Nov 7th
I’m experiencing this issue as well! Wanted to leave a comment to raise visibility.
+1 - On a Windows machine, I’ve not been tracking time since Friday 7th as far as I can tell.
Hey everyone!
We want to let you know about a recent interruption that started on Nov. 7th in our data processing system. The issue has been fully resolved, and the system is now caught up and working as expected.
No records were lost, and your data from the past few days will be fully available within the next few hours. We’re keeping a close eye on everything to ensure smooth performance going forward.
Thank you for your patience, and as always, please reach out if you have any questions.
Sincerely,
The RescueTime Team
Hi! I’m curious, why was the issue was not reported on https://status.rescuetime.com/ ?