Hello! I, like the people above, also had problems with syncing on November 2-4. Since I was using an old version of RescueTime 2.x, I decided to try updating to a newer version and installed version 3.2.3.2. This was done on November 2. Since then, the amount of time that RescueTime logs has dropped significantly. On average, I had 40-50 hours per week. After the update, RescueTime logs 25-35 hours per week, which is obviously underestimated. It looks like the new version has a new activity detection algorithm. And looks like that this algorithm contains problemsā¦
Some data for illustration:
10.14 - 10.20: 43h 49m
10.21 - 10.27: 47h 11m
10.28 - 11.03: 33h 7m
11.04 - 11.10: 30h 17m
11.11 - 11.17: 28h
Hey Plonti,
Thatās unusual - honestly, the newer versions of the app are much BETTER at tracking time. I will shoot you DMā¦Iād like to help you with this and understand exactly what might be going on.
Thanks.
JP
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RescueTime has an unknown app version. In āAdd or Remove Programsā or winget the version is appended to the name and not the metadata, unlike other apps. This prevents me from auto upgrading via winget update --all since the version is unknown.
Images are in this gist here since I canāt upload more than one: rescuetime bug report.md Ā· GitHub
Hey shazron,
Thanks for posting thisā¦ we will look into it for the next build we distribute.
JP
Repeatable alerts arenāt sending at the right time? It could just be the lag between my mobile time and the server (something Iāve experienced for quite a long time, which impacts the relevance of desktop alerts).
However, Iāve spent an hour only in Productive time and gotten multiple alerts that I was in Very Distracting time. According to my Dashboard and the Timesheets view, I wasnāt in any distracting time after 11:20, yet I got three more of my 10-minute alerts that I was in distracting time.
Iām finding the repeatable alerts to be less useful than I had hoped. With the delay between the mobile app and the server, Iām inclined to turn off alerts again to avoid getting a cascade of irrelevant alerts. Itās likely it just sent the 10-minute ādistractingā alerts once it got the data from my phone time 12 hours ago and synchronized with my desktop.
the image is personal report.
How could there be 10 hours on the picture? Iām confused.
this is the team report url, but team only have one personal.
My guess would be you have more than one device logging data and some of those hours have more than 1 hour of time in them. If you hover over the bars, you can see how much time in each hourā¦ I am assuming some of them say more than 1 hr.
JP
Yes, that is likely precisely what happened, Mobile data is much less reliable in terms of real-time sync. Desktop data syncs every couple of minutes. So you likely got a mobile sync that added a bunch of distracting time and triggered the alert.
Pop up labels are limited to either 10 characters or 12, depending on the screen.
Please expand to at least 25 characters to fit things like āSoftware Developmentā for example.
If you have 2FA enabled on your account is it just a given that you cannot use the mobile app at the moment?
Recently, I enabled 2FA and I was trying to re-setup the Android app, but it doesnāt give you a way to enter the 2FA code. Trying to log in shows an error:
Unrecognized error: 2 Factor Code Required - Please enter the code from your authentication app.
I also see duplicate time between the browser extension and the desktop app.
I will try the desktop app only for better accuracy because the browser extension tends to under report slightly. Iām back after a year off. Been tracking time since 2018.
Hi Christopher,
Unless you are using Firefox on a Mac, there is no need to have a browser extension running. Browser extensions do undercount time vs. what you would see with the desktop app so I would recommend rolling with the desktop app only.
Thanks!
JP
By āmobile dataā do you mean the data from the mobile app? Or mobile data connection? Iām on wi-fi at home pretty much every day (WFH life) and not using mobile data.
Even after turning on the āPersistent Tracking Notificationā and loading the mobile app daily, Iām missing all mobile usage from January 7th, so when the app syncs to the server is still pretty inconsistent.
Yeah, I meant the frequency with which the data syncs. Not related to the connection type.
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RescueTime 3.2.4.1 Pause notifications are not working properly. They fail to play any sounds nor post to the Notifications section - although, temporary pop-ups do appear.
Other RescueTime notifications do play sounds, but similarly do not post to the Notifications section - although, again, temporary pop-ups do appear.
Iām running Windows 11 Pro 24H2 and have also tested RescueTime 2.16.8.2, and found that Pause notifications do work with that version, i.e. do play sounds.
Hi, I noticed that for apps coming from Windows Store (apps based on Edge WebView), RescueTime is not collecting information correctly. On my reports is say Microsoft Edge activity.
On the latest Chrome browser, the app keeps logging me out every few weeks, and I need to log in again even though I checked the box āStay logged inā
What happened to the ability to designate offline activities by productivity? (Very Productive, Productive, Neutral, etc.)?
Now when I put in offline activities, the system inevitably gets it wrong, and i have to go to Apps & Websites to recategorize.
Bug or someone removed a key component?
All Organization member display āhave no time logged yet todayā.
here have error log in debug file.
20250410T135239:65:RTCore::Network::Exception(āwait queue is busy, try againā )
20250410T135239:1:[pusher:shove] Error Response: wait queue is busy, try again
Current Status: wait queue is busy, try again
Last sync: about 18 hours ago